Terms and Conditions

Last Updated: September 5, 2023

Welcome to Autotek FZCO!

Please read these Terms and Conditions (“Terms”, “Terms of Service”) carefully before using the Autotek FZCO website (the “Service”) operated by Autotek FZCO (“us”, “we”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Overview

Autotek FZCO is an online marketplace specializing in automotive products and services, including spare parts and accessories. We operate as an aggregator model and have our own 60,000 square-foot fulfillment center stocked with more than 10,000 SKUs.

2. Acceptance of Terms

By accessing or using our Services, you confirm your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

3. Changes to Terms

Autotek FZCO reserves the right to change, modify, or revise these Terms at any time. The most current version of the Terms will always be posted on our website. By continuing to use our Services after changes are made, you agree to be bound by the revised Terms.

4. Access to Services

To access most features of the Service, you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your email address or other contact information. You agree that the information you provide is accurate and that you will keep it accurate and up-to-date at all times.

5. Product and Service Listings

Autotek FZCO makes every effort to ensure the accuracy of product and service listings. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free. Prices and stock availability are subject to change without notice.

6. Payments and Billing

We accept various forms of payment, as specified on the Services. You agree to comply with our terms and any relevant third-party terms when making payments.

7. Shipping and Fulfillment

All orders are subject to product availability. Our 60,000 square-foot fulfillment center enables us to ship orders promptly. However, delivery dates are not guaranteed and may be subject to delays.

8. Returns and Refunds

We offer a 30-day return policy for most products. Some exceptions apply. Please consult our Return Policy for detailed information.

9. Dispute Resolution

Any disputes arising from these Terms will be resolved through arbitration, in accordance with the rules of the American Arbitration Association.

10. Limitation of Liability

In no event shall Autotek FZCO be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Service.

11. Governing Law

These Terms are governed by the laws of the state in which Autotek FZCO is registered, without regard to its conflict of law principles.

12. Questions about the Terms of Service

For any questions about these Terms, please contact us at ops@autotek.ae

Frequently Asked Questions

Q: What is Autotek FZCO?
A: Autotek FZCO is an online marketplace that specializes in automotive products and services. We offer a wide range of spare parts and accessories and operate under an aggregator model.

Q: How does the Autotek FZCO aggregator model work?
A: Autotek FZCO brings together various sellers and suppliers in the automotive industry, providing a unified platform for customers to purchase a wide variety of automotive products and services.

Q: What is the Autotek FZCO fulfillment center?
A: We have our own 60,000 square-foot fulfillment center that stocks over 10,000 SKUs, enabling us to handle orders efficiently.

Q: What are SKUs?
A: SKU stands for Stock Keeping Unit. It’s a unique code consisting of letters and numbers that identify each product in our inventory.

Q: How do I register for an account?
A: You can register for an account by visiting our website and following the account creation process.

Q: How can I pay for products and services?
A: We accept various forms of payment, which are specified on the Services. Please follow the payment instructions at checkout.

Q: Do you offer returns and refunds?
A: Yes, we have a 7-day return policy for most products. Some exceptions apply.

Q: How do I contact Autotek FZCO for any questions or concerns?
A: You can contact us at [Insert Contact Information].

By using or accessing the Services, you agree to be bound by these Terms and all terms incorporated by reference. If you do not agree to all of these terms, do not use the Services.

Copyright © 2023 Autotek FZCO. All rights reserved.