Last Updated: 09/05/2023

Welcome to Autotek FZCO, your trusted online marketplace for automotive products and services. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our mobile application, or interact with us in other ways.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not access or use our services.

Table of Contents

1. What Information Do We Collect?
2. How Do We Use Your Information?
3. Who Do We Share Your Information With?
4. How Is Your Information Secured?
5. Cookies and Tracking Technologies
6. Your Rights and Choices
7. Children’s Privacy
8. Changes to This Privacy Policy
9. How to Contact Us

1. What Information Do We Collect?

Information You Provide to Us:

• Personal Identification Information: Including, but not limited to, your name, email address, phone number, and physical address.
• Payment Information: Your credit/debit card details or other payment information for transactions.
• User-generated content: Reviews, comments, and other content you may post.

Information We Collect Automatically:

• Device Information: Such as your IP address, browser type, and operating system.
• Usage Information: Information about how you use our services, viewed pages, and features accessed.
• Location Information: We may collect approximate or precise location data.

2. How Do We Use Your Information?

• To Process Transactions: Such as sending you confirmation emails, facilitating deliveries, and providing customer support.
• To Improve Our Services: By analyzing how you use our platform, we tailor your user experience and develop new features.
• For Marketing and Promotions: To send you promotional material and updates unless you opt out.

3. Who Do We Share Your Information With?

• Third-party Service Providers: Such as payment processors and delivery services.
• Partners and Affiliates: Companies we partner with to offer you enhanced services.
• Legal Authorities: In cases of fraud investigations, legal processes, or when required by law.

4. How Is Your Information Secured?

• Encryption: We use SSL technology for data encryption during transit.
• Data Storage: Your data is securely stored in our 60,000-square-foot fulfillment center with over 10,000 SKUs.
• Staff Training: Our staff is trained in privacy and security protocols.

5. Cookies and Tracking Technologies

• We use cookies to improve your experience and collect analytical data. You can set your browser to reject cookies, but some features may not function properly.

6. Your Rights and Choices

• You have the right to access, correct, or delete your personal information.
• You can opt out of promotional emails at any time.

7. Children’s Privacy

• Our services are not intended for individuals under 13, and we do not knowingly collect data from children.

8. Changes to This Privacy Policy

• We reserve the right to change this Privacy Policy at any time. Changes will be posted on this page with the last updated date.

9. How to Contact Us

• For any questions or concerns, please email us at ops@autotek.se or call us at +971 4 882 3311.

Thank you for choosing Autotek FZCO, your marketplace for automotive products and services.

Frequently Asked Questions

Is my personal information secure with Autotek FZCO?

Yes, we use encryption, secure data storage, and staff training to ensure your data is safe.

What kind of information does Autotek FZCO collect?

We collect personal identification information, payment details, and automatically gathered data like device information and usage patterns.

Can I opt-out of promotional emails?

Yes, you can opt out at any time by following the instructions in the emails.

How do I contact Autotek FZCO for privacy-related questions?

Please email us at [Insert Email Address] or call us at [Insert Phone Number] for any privacy-related queries.

Does Autotek FZCO share my information?

We may share your information with third-party service providers, partners, and legal authorities when required.

What are cookies and how does Autotek FZCO use them?

Cookies are small data files used to improve your browsing experience and collect analytical data. You can disable them through your browser settings.

By using this site, you agree to comply with this Privacy Policy.