Last updated: March 10, 2025

1. Introduction

AUTOTEK FZCO ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, autotek.ae, or engage with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Identification Information: Name, email address, phone number, postal address, and other identifiers.
• Payment Information: Credit card details, billing address, and other financial information necessary to process transactions.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies to enhance user experience.

3. How We Use Your Information

• Order Processing: To process and fulfill your orders, including payment processing and delivery arrangements.
• Customer Support: To respond to your inquiries, provide support, and address any issues.
• Marketing Communications: To send promotional materials, newsletters, and other information that may be of interest to you, subject to your consent.
• Website Improvement: To analyze website usage and improve our services and user experience.

4. Sharing Your Information

• Service Providers: Third-party vendors who assist in payment processing, shipping, marketing, and other business operations.
• Legal Obligations: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal data.
• Objection: Object to the processing of your data for certain purposes.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using our website and services, you consent to the terms of this Privacy Policy.